Boston Comfort Systems is committed to making its website accessible to as many people as possible, including individuals with disabilities. We believe that everyone in the Greater Boston community should be able to access information about our HVAC services and reach us for help, regardless of ability or the technology they use.
Our Commitment
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the technical standard widely used to measure web accessibility. Accessibility is an ongoing effort, and we work to review and improve the usability and accessibility of our website on a continual basis.
What We Do
As part of our good-faith efforts, our website has been designed and built with accessibility in mind, including:
- A mobile-first, responsive layout that adapts to phones, tablets, and desktop screens;
- Keyboard support, so the site can be navigated without a mouse;
- Semantic HTML structure and descriptive headings to support screen readers and assistive technology;
- Text alternatives for meaningful images where practical;
- Attention to color contrast and readable text; and
- Support for reduced-motion preferences, so animations can be minimized for users who request it through their device or browser settings.
Ongoing Efforts and Known Limitations
We are continually working to improve accessibility, but we cannot guarantee that every page or element is fully conformant at all times. Some content, particularly third-party tools, embedded features, maps, or older (legacy) content, may not yet fully meet WCAG 2.1 AA. Where third-party components are outside our direct control, we encourage those providers to support accessibility and we look for accessible alternatives when reasonably available. If you encounter a barrier, please tell us; your feedback helps us identify and prioritize improvements.
Contact Us / Request Assistance
If you have difficulty accessing any part of this website, need information in an alternative format, or would like to request an accommodation, please contact us. We welcome your questions and feedback and will make reasonable efforts to provide the information, service, or assistance you need through an alternative method.
- Phone: (617) 675-7571
- Email: support@bostoncomfortsystems.com
When you contact us, please describe the specific page or content and the problem you experienced so we can assist you as effectively as possible. We aim to acknowledge accessibility requests promptly, typically within a few business days, and to work with you toward a resolution.
Boston Comfort Systems
West Roxbury, MA 02132
(617) 675-7571 ·
support@bostoncomfortsystems.com
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